Customer Satisfaction Survey

Project Customer Satisfaction

Customer Satisfaction Survey
Thank you for choosing R N Wooler & Company Limited to deliver your project. As part of our continuous improvement strategy and ISO 9001:2015 quality management commitment, we request customer feedback on every project. Please take a minute to answer the following quick questions:

Project Title

Project Title

Please provide the name or reference for the project you are giving feedback on

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Your Name

Your Name

Please provide your full name

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Your Email

Your Email

We will only contact you if you request feedback

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Your Company (if applicable)

Your Company (if applicable)

Please provide the name of the company you are providing feedback on behalf of

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Your Main Contact at R N Wooler & Company

Your Main Contact at R N Wooler & Company

Please enter your main contact's full name

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Part 2/4: Works Assessment

With reference to the works carried out by R N Wooler & Company, please rate the following aspects:

With reference to the works carried out by R N Wooler & Company, please rate the following aspects:

Excellent
Good
Average
Satisfactory
Needs Improvement
Response to Enquiry
Value for Money
Communication with company
RNW employees
Management of site
Health, Safety & Environmental
Quality of workmanship
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Part 3/4:Customer Feedback

Where did we excel?

Where did we excel?

Please describe the positive experiences from this project

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If there is an area we could improve on, what would it be?

If there is an area we could improve on, what would it be?

Please provide feedback to help us improve our service

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Part 4/4: Additional Feedback

Do you have any other comments, questions, or concerns?

Do you have any other comments, questions, or concerns?

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